CPS 230 Compliance:
New Digital Mapping White Paper Empowers APRA-Regulated Entities
Innovation Central Brisbane, in collaboration with QUT, Cisco, and Splunk, has launched a comprehensive white paper to support CPS 230 compliance. This industry-first resource aims to improve digital observability, foster cross-functional collaboration, and strengthen operational resilience for APRA-regulated entities.
New White Paper: Digital Compliance and Observability for CPS 230
Titled “CPS 230 Digital Compliance and Observability: An Interactive Mapping Approach,” the paper provides a practical framework to support compliance with the Australian Prudential Regulation Authority’s CPS 230 standard, taking effect on 1 July 2025.
Developed by legal experts from QUT’s Faculty of Business and Law and Royal Holloway University of London, with deep technical insights from Cisco and Splunk, the white paper is tailored to bridge communication gaps between legal, risk, compliance, and technology teams.
What is CPS 230?
CPS 230 is a new APRA prudential standard that mandates all regulated entities to uplift their operational risk management, business continuity plans, and third-party service provider oversight.
The framework marks a shift from reactive compliance to proactive governance and places pressure on boards, CIOs, CISOs, and governance teams to align.
Key Features in the White Paper
The white paper introduces two visual tools for CPS 230 implementation:
• Operational Risk Activities Map – Breaks down compliance activities into four actionable phases
• Observability Affordances Map – Links digital infrastructure and tooling to accountability, continuity, and visibility
These tools help unify efforts across executive leadership, ICT departments, and risk and governance functions.
Meet the Authors
Professor Anna Huggins – Regulatory law and digital governance (QUT)
Professor Mark Burdon – Privacy law and information governance (QUT)
Imogen Forster – Legal design and regulatory uncertainty (QUT)
Professor Lizzie Coles-Kemp – Sociotechnical cybersecurity and resilience (Royal Holloway / RISCS)
Highlights from the Brisbane Launch Event
Held in May 2025 at QUT Gardens Point, the white paper launch gathered over 100 professionals across the financial services, government, technology, and academic sectors.
Key Panel Insights:
Bernadette Stone (CIO, Great Southern Bank): CPS 230 is “integrative”, breaking down silos in operational risk
Harry Chichadjian (Splunk): CPS 230 is a “catalyst for transformation and observability”
Will Fellowes (RACQ): Accountability is “central to executive and board responsibilities”
Professor Mark Burdon (QUT): CPS 230 is “encompassing”, influencing culture, strategy, and technology adoption
The session, moderated by Professor Burdon, positioned CPS 230 not as a regulatory burden, but as a strategic leadership opportunity.
Download the CPS 230 Compliance Resources
Access the full suite of resources to support your CPS 230 implementation journey:
• Full CPS 230 White Paper
• CEO Brief – A four-page executive summary
• CPS 230 Operational Risk Management Activities Map: A high-level visual map grouping CPS 230 compliance activities
• CPS 230 and Observability Affordances Map: An overlay of observability tools onto the compliance map
Read more about the white paper here.
